Privacy Policy

1. Introduction

At Finova Insight, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial audit services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request audit services through our contact form
• Communicate with us via email or phone
• Subscribe to our newsletters or updates
• Participate in surveys or feedback processes

2.2 Types of Information Collected

• Full name and contact details
• Phone number and email address
• Business information and audit requirements
• Financial information relevant to audit services
• Communication preferences

2.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website information

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and managing audit services
• Communicating about our services and updates
• Improving our website and service quality
• Complying with legal and regulatory requirements
• Protecting against fraud and security threats
• Processing payments and maintaining records

4. Information Sharing and Disclosure

4.1 Third Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With trusted service providers who assist in our operations
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with business transfers or mergers
• With your explicit consent

4.2 Service Providers

We may engage third-party companies to perform services on our behalf, including:

• Payment processing services
• Email communication platforms
• Website hosting and maintenance
• Data analysis and reporting tools

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup procedures
• Regular monitoring for security breaches

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Audit-related information may be retained for extended periods as required by professional standards and regulations.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing activities
• Data portability rights
• Objection to certain processing
• Withdrawal of consent

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences. For more details, please review our Cookie Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to remove such information from our systems.

10. International Data Transfers

If you are located outside of Canada, please note that your information may be transferred to and processed in Canada, where our servers are located. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

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